MISSION
Teach patients how be self-advocates to improve understanding & management of healthcare issues .
WHAT IS PATIENT SELF-ADVOCACY?
Learning how to be a self-advocate in healthcare can help patients improve understanding of care and management of illnesses and injury treatment processes.
The Patient Boot Camp includes learning how to:
*Create questions prior to a healthcare visit
*Use patient portals & manage medical documents
*Participate in telehealth visits
*Manage communication from various medical staff.
*Maintain organized & accurate healthcare information
*Keep healthcare information readily available
" Healthcare is a Journey - Use a Patient Passport! "
"MelO"
Melanie Osley, RN, MBA, CPHRM, CPHQ, DFASHRM
As a nurse for 40+ years, over half of those years included roles as a legal nurse consultant, hospital leader in risk/quality/patient safety, patient satisfaction, compliance; state surveyor, & malpractice insurance claims manager & senior risk manager.
During that experience, many surgical and medical events showed issues regarding information provided to patients and their ability to understand the information.
Patient self-advocacy training includes the use of tools, checklists, communication skills, and organization of the patient's ongoing current and past medical information. This training makes the healthcare journey easier to manage and understand.
HEALTHCARE IS A JOURNEY - USE A PATIENT PASSPORT!